The Agile Manager

Return-to-office mandates continue to trickle in, and every now and again a prominent employer makes a headline-grabbing decision that all e...

In the years immediately following the dot-com meltdown, there was more tech labor than there were tech jobs. That didn’t last long. By 20...

Organizational change, whether digital transformation or simple process improvement, spawns resistance; this is a natural human reaction. M...

Last month, Rana Foroohar argued in the FT that worker productivity is declining in no small part because of shadow work . Shadow work is u...

Immediately after World War II, Coca-Cola had 60% of the soft drinks market in the United States. By the early 1980s, it had about 25%. No...

Ten years ago, when the mobile handset wars were in full swing, I wrote a blog analyzing the differences among the leaders in the space . E...

“A fishing crew may be organised and understood as a purely technical and economic means to a productive end, whose aim is only or overridin...

In recent decades, what I call “metric fixation” has engulfed an ever-widening range of institutions: businesses, government, health care, K...

"This isn't to say that alternative approaches to management are dead, or that they have no future. It is to say that in the absenc...

Last month, we looked at method as a codification of experience borne of values and expressed through rules, guidelines, practices, policie...

Last month, I went on a 6 day, 55 mile canoe trip with several friends. I last went canoe camping in the 1980s with the Boy Scouts. Being o...

A decade or so ago, when an IT organization (captive or company) hit rock bottom - bloated payroll, lost confidence and ruptured trust resul...