Monday, June 30, 2025

Deming, Re-read

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In the early 1980s, W. Edwards Deming laid out a treatise for (primarily manufacturing) companies that boiled down to this: obsessive commi...
Saturday, May 31, 2025

Tech consulting used to lead with expertise. Now it hides behind expertise.

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When I started my career in technology consulting, most of the experienced consultants I encountered were technology people with a head for ...
Wednesday, April 30, 2025

Consulting is episodic. That works better for consultants than consulting companies.

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Consulting is an episodic line of work. That’s great for the individual consultant because of the sheer variety it provides: different ind...
Monday, March 31, 2025

Tech services firms are aggressively applying AI in delivery. They aren’t ready for the consequences of cannibalizing their business model.

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Technology services firms are going heavy on AI in delivery of services. This is motivated by need: services have been a tough market for ...
Friday, February 28, 2025

American manufacturers have forgotten Deming's principles. Their software teams never learned them.

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American manufacturing struggled with quality problems in the 1970s and 1980s. Manufacturers got their house in order with the help of W. E...
Friday, January 31, 2025

We knew what didn’t work in software development a generation ago. They’re still common practices today.

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In the not too distant past, software development was notorious for taking too long, costing too much, and having a high rate of cancellatio...
Tuesday, December 31, 2024

Yes, the future is digital. More importantly, it's asset light.

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The 20th century company acquired capital assets (property, plant and equipment); employed a large, low skilled secondary workforce to produ...